Shipping & Returns

Shipping Policy

• Orders are usually processed within 1–3 business days.
• Delivery timelines may vary depending on location and courier availability.
• Customers will receive shipment tracking details via email or WhatsApp once dispatched.
• Tiriea currently ships across India.
• Shipping timelines during festive seasons or sales may be slightly delayed.

Delivery Information

• Please ensure your shipping address and contact details are correct before placing an order.
• Tiriea is not responsible for delivery delays caused by incorrect address information.
• Once marked as delivered by the courier partner, Tiriea cannot guarantee recovery of missing packages.

Returns & Exchanges

• Due to hygiene and jewellery safety standards, returns may only be accepted for damaged or incorrect products.
• Customers must report damaged or incorrect items within 48 hours of delivery.
• Clear unboxing video evidence may be required for claim verification.
• Products must remain unused and in original packaging for any approved return or exchange.

Refunds

• Approved refunds are processed back to the original payment method.
• Refund timelines may vary depending on banks or payment providers.
• Shipping charges are non-refundable unless the error occurred from our side.

Contact Support

For shipping or return assistance, contact us at:

support@tiriea.com